Some users have experienced problems using this website. This page is an effort to help you to overcome common questions and problems.
What is premium zone and what is PROZONE?
Why should I pay for premium zone content?
How do I log in?
Why can't I see Dr Kataria's Online Diary?
Why can't I see the PROZONE content?
I get a BLOCKING PAGE when I try to view to premium pages.
Where is the old premium zone content like laughter bank?
How can I get listed / add or update my information / profile / photo?
What is premium zone and what is PROZONE?
Premium zone is an area of our website for people who are seriously interested in or committed to laughter yoga. We publish premium content including Dr Kataria's online Diary and are working on a new website where this area will be expanded to include many new features including group discussions on many laughter yoga topics and directions including LY exercise videos, LY for aged, LY techniques, LY for corporate, LY for cancer patients, LY for children, Laughing Alone, plus geographic discussion groups to keep abreast of what’s happening in your region.
PROZONE is part of the premium zone that is only visible to laughter yoga professionals (certified laughter leaders & teachers).
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Why should I pay for premium zone content?
The premium zone is intended as a place where people who have a serious interest or commitment to laughter yoga can keep up to date with the latest news, research and techniques and share their knowledge & experience to learn from each other.
A nominal fee of US$ 5 per month is charged to help cover the cost of developing and maintaining this section of the website. Part of this fee goes to the Laughter Yoga Foundation to support it's good work in spreading the laughter to the people who need it most, including providing free laughter yoga to orphans, deaf, blind, mentally deficient and providing free training for those unable to pay.
If you feel the charge of $60 per month is too expensive you can apply for financial assistance during the signup process
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How do I log in?
If you have not joined the premium zone,
click here to sign up for a free one month trial, or
click here to sign up for a one year subscription
If you already have a premium zone membership, follow these steps
1. At the top of each page you can see a red  or green  flag. The red flag says you need to log in, the green says you are already logged in.
2. If you see the red flag, click on the word 'login' immediately below it. Carefully type in your email address and premium zone password. If you are on your private computer you can tick the box for 'remember me on this computer' Then click the 'Log In Now' button.
This will take you Dr Kataria's Online Diary.
If it does not, then try again carefully checking your email & password is correct, or try with another browser (a few older browsers apparently do not always work with our system).
If you still cannot log in then please email lyspamfilter@gmail.com explaining your problem.
Now you can see the articles on Dr Kataria's Online Diary and also explore other premium zone content by clicking on the 'Dashboard' link just under the green flag.
If you are a laughter yoga professional (CLYL or CLYT) you will also be able to view the new PROZONE content by clicking on the 'prozone' link at the top of the page (see below).
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Why can't I read articles on Dr Kataria's Online Diary? / I get a BLOCKING PAGE when I try to view to premium pages.
If you are not logged in properly, then you will get a 'BLOCKING PAGE' telling you that the page you have requested is in the premium zone.
If you are a not premium member and get a blocking page, then
click here to sign up for a free one month trial, or
click here to sign up for a one year subscription
If you are a premium member and get a blocking page, then
1. Check that you are properly logged in (green flag showing). If not, click on 'Log In' to log in.
2. Check if your premium zone membership has expired by going to the Dashboard Page (link is under the green flag).
3. if you still have problems then please email lyspamfilter@gmail.com explaining your problem.
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Why can't I see the PROZONE content?
PROZONE content is only visible to laughter yoga professionals (CLYT or CLYL) who are registered in our system and subscribed to the premium zone.
If you are a laughter yoga professional and are subscribed to premium zone then you can visit PROZONE by clicking on the prozone link at the top of the page. If you cannot see PROZONE then please email lyspamfilter@gmail.com explaining your problem.
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Where is the old premium zone content like laughter bank?
Once you are logged in click on the 'Dashboard' link to find this content.
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How can I get listed / add or update my information / profile / photo?
1. Log in then click on the 'Dashboard' link at the top of the page under the green flag.
2. In the 'Control Panel' box click 'Edit Contact Info'.
3. Add or edit the information requested. If you want your photo to appear in your LY profile page you can select and upload a photo too. BE SURE to select 'display in live database' if you want your information made public.
WHEN YOU'RE DONE click the 'Save & Proceed to BioData Section' button.
4. Complete the information and bio requested. BE SURE to select 'display this profile in live database' if you want your information made public.
WHEN YOU'RE DONE click the 'Save'. All done.
If you had problems with that or did not feel confident enough to do the job, then email all the information you want updated or changed to lyspamfilter@gmail.com and we'll do our best to make the changes as soon as we can.
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